to customer tickets
A Better Alternative
Do you know the feeling of having already created multiple preset answers for recurring customer emails, but every time a new question gets sent in you have to dig through all of your templates for the right answer. This is made easy with replygo! After integrating it into your inbox, replygo independently and automatically learns new incoming questions. For each new question that comes in, the best answer that you have previously used is automatically suggested. This saves a lot of time and allows you to collectively improve the quality of your answers - without any effort.
Improve your customer satisfaction!
Today, a fast response time for your customer service is essential. In the past, response times of several days was very common. Nowadays, the response time standard is only a few hours. This is a major challenge for many companies. With replygo, this problem can be solved easily and without any effort.
Do you want to test replygo with your OTRS?
Get in touch with us!