How to extend the functionality of your Zendesk
written on 2016-03-22 09:43:04 by Julia Dick
You might have been in a situation in which the basic functions of your Zendesk not have been enough. In such case you can easily extend the functionality of your Zendesk. The following blogpost shows how this works.
It is no big deal to extend the functionality of your Zendesk. You can do that with Zendesk extensions.
What are extensions and how do they work?
Additional usage of extensions in Zendesk:
Furthermore it is also possible to enable integrations with cloud-based software applications and services such as for example:
But remember: Extensions are useful tools that can be used very easily, but they can only be configured by agents with administrator permissions.
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